Privacy Policy

Last Updated: 5/1/2025

This Privacy Policy describes how fluentscribe.com (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit or use our website.

Information We Collect

We collect personal information that you voluntarily provide to us, including when you:

Sign up for our newsletter or email list
Make a purchase or book a service
Contact us via forms, email, or chat

Personal Information may include:

Name
Email address
Billing and shipping address
Phone number (if provided)
Payment information (processed securely through third-party providers)
Any other information you choose to provide

We may also collect non-personal information such as IP address, browser type, referring/exit pages, and date/time stamps through cookies and analytics tools (e.g., Wix Analytics, Google Analytics).

How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services and website
Process payments and fulfill orders
Respond to your questions or requests
Send marketing emails or updates (you can opt out at any time)
Analyze site traffic and usage for performance improvements

How We Share Your Information

We do not sell your personal information. We may share it with:

Service providers (e.g., payment processors like Wix Payments or Stripe, email marketing tools like Mailchimp or Wix Ascend)
Legal authorities when required to comply with applicable laws or legal processes
Third-party apps or integrations used on our site, but only to the extent necessary

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser or device preferences.

Your Rights

Depending on your location, you may have rights such as:

Accessing or correcting your personal data
Requesting deletion of your information
Opting out of marketing emails
Withdrawing consent for data processing

To exercise your rights, contact us at help@fluentscribe.com

Data Security

We use Wix’s secure platform and other industry-standard tools to protect your information. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for their privacy practices or content.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

If you have any questions or concerns, please contact us at:
📧 help@fluentscribe.com